Shipping policy
Ebooks and Audiobooks:
Ebooks and Audiobooks are delivered instantly through email via Book Funnel (www.bookfunnel.com). Email delivery is normally completed within 30 minutes of order (but can take longer in certain situations). If you don't receive your delivery email within one hour of placing an order for an ebook product, please check your Spam/Junk mail folders. Delivery emails from Book Funnel can be flagged as spam/junk for fist-time buyers. If you find your delivery in your Spam/Junk mail folder, please be sure to whitelist help@bookfunnel.com. This should prevent future emails to your address being flagged as spam.
For technical or delivery issues regarding ebook products, please contact Book Funnel directly.
Paperback Books:
Books are typically shipped in 3-5 business days. Shipping in the US is (generally) via USPS Priority mail or UPS. Shipping and delivery times vary based on location. Tracking numbers are uploaded as they are generated and logged with USPS. All shipping costs are calculated at the time of check out. Shipping charges are subject to changes based on carrier charges. Shipping outside of the US is generally via Royal Mail (UK), and UPS or DHL for the rest of the world. Shipping charges are calculated at the time of check out and is based on location, quantity and type of items. Shipping charges are subject to changes based on carrier charges. Most books should be received within 14 days.
For physical goods (such as print books) you are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of inaccurate or incomplete information.